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Dealer Funnel is built around one idea: your team should never have to jump between multiple systems to work a lead. Every integration listed here is designed to eliminate manual data entry, prevent leads from falling through the cracks, and keep your existing tools — your CRM, your phone system, your Facebook page — synchronized with the conversations happening in Dealer Funnel. When a lead comes in from any source, it lands in one inbox, and everything your team does flows back to the systems of record your managers already rely on.

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Why integrations matter

Without integrations, your team faces a painful choice: work leads in Dealer Funnel and re-enter data into your CRM manually, or stay in the CRM and lose the speed and automation Dealer Funnel provides. Neither option is acceptable at scale. Dealer Funnel’s integrations solve this by keeping both systems in sync automatically — leads flow in, status updates and notes flow back, and no one has to touch two keyboards to accomplish one task.

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Two categories of integrations

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CRM & DMS integrations

These integrations create a bi-directional sync between Dealer Funnel and your dealership’s CRM or DMS. New leads created in your CRM appear in Dealer Funnel within minutes. When your agents update a lead status, add a note, or set an appointment in Dealer Funnel, those changes write back to your CRM automatically. This keeps your managers’ CRM reporting accurate without requiring agents to duplicate their work. Dealer Funnel supports the following CRM and DMS platforms:
  • VinSolutions (Cox Automotive)
  • Tekion ARC
  • DealerSocket
  • Reynolds & Reynolds
  • eLeads

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Communication channel integrations

These integrations connect the channels your customers use to reach you — SMS, voice, Facebook Messenger, email, and Google — so every conversation appears in the same inbox regardless of where it started.
  • Twilio SMS & Voice — all SMS messaging and in-browser calling
  • Facebook Messenger & Lead Ads — Facebook conversations and lead form submissions
  • Email (Mailgun) — outbound and inbound email via your dealership domain
  • Google Reviews — automated review request SMS and AI-powered review replies

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How to access integration settings

Only agency admins and dealership admins can configure integrations. To access the integrations panel, navigate to Settings → Integrations from the left sidebar. Each integration has its own configuration card where you can enter credentials, toggle sync options, and test the connection.

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CRM & DMS integrations

VinSolutions

Sync leads, status updates, notes, and appointments between VinSolutions and Dealer Funnel in near real-time.

Tekion ARC

Sync customer records and leads between Tekion ARC and Dealer Funnel to keep your DMS data complete and current.

DealerSocket

Automatically sync leads, contact updates, notes, and appointment outcomes between DealerSocket and Dealer Funnel.

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Communication channel integrations

Twilio SMS & Voice

Every SMS and in-browser call is powered by Twilio. Manage your dealership’s phone numbers and softphone settings.

Facebook Messenger

Receive Facebook Lead Ad submissions and reply to Messenger conversations directly from the Dealer Funnel inbox.

Email (Mailgun)

Send and receive emails using your dealership’s own domain for maximum deliverability and brand consistency.

Google Reviews

Send automated SMS review requests after a sale and let AI reply to new Google reviews on your behalf.